OPERATIONAL OPTIMISATION & INTERIM MANAGEMENT
Should you require general optimisation of operations or are looking for interim management solutions for the short or long term, our service offers to analyse the potential for optimisation and subsequently assume managerial operational responsibility. Our interim general managers all have extensive industry experience and will during their undertaking draw on the skills and services offered by Telling & Nesager.
WE ASSIST WITH
OPERATIONAL OPTIMISATION
As industry consultants, we are aware that margins are narrow, which means operations constantly need to be optimised. Our operational assessment critically reviews existing operations in search of opportunities for optimisation, improvements and savings.
INTERIM MANAGEMENT
Should you require general optimisation of operations or are looking for interim management solutions for the short or long term, our service offers to analyse the potential for optimisation and subsequently assume managerial operational responsibility. Our interim general managers all have extensive industry experience and will during their undertaking draw on the skills and services offered by Telling & Nesager.
QUALITY ASSURANCE
Our quality assurance is based on a guest experience analysis, which includes mystery shopping and routine methodical reviews of operations. The derived reports primarily offer a snapshot of the quality and guest experience within the organisation. When required, the report will also include quality improvement recommendations, including any need for training and education.
PRE-OPENING ASSISTANCE
Our pre-opening consultancy services are offered in close association with selected specialists and ensure effective operational planning and business establishment with due considerations granted to the specific conditions on the Scandinavian market, including local labour laws, collective bargaining, taxation and other legal aspects. Our services are designed to ensure a successful start-up with thoroughly tested sales and marketing plans and staff teams with relevant and specific training.
“At short notice, Telling & Nesager provided an extremely competent interim management solution. Telling & Nesager is very professional and dedicated in their work. Assisted by a company that has many years of experience in the hotel industry, we have felt in safe hands all the way.”
AJA BUGGE | SECRETARY GENERAL | FONDET FOR DANSK-NORSK SAMARBEID
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KONTAKT
John Ankjær
Partner, Operational optimasation & Interim Management
Tlf. +45 5115 5610
E-mail: john.ankjaer@tellingnesager.com
